Frequently Asked Questions
How much do your dresses cost?
Our order in gowns range from £500 - £1250, our off the peg dresses range from £300 - £699, although most are under £899, we also offer payment plans on our dresses.
Do I have to book an appointment?
Yes, we ask you to book an appointment as we like to keep all appointments private, you will be the only bride in the store during your appointment as your privacy is important to us.
How long is my appointment?
Your initial bridal appointment will usually last around an hour an a half, if you think you may require longer please let us know.
Please note we advise you to turn up no more than 10 minutes before your appointment as we do not have a waiting area, it is also advisable to arrive in a timely manner to enable you the best use of your appointment time.
How many people can I bring with me?
We recommend up to 3 but allow a maximum of 5, this is not only due to space but to also enable that we make the best use of your appointment time and to keep you as relaxed as possible.
PLEASE NOTE - DUE TO COVID-19 THE CURRENT LIMIT IS 2 GUESTS UNTIL AT LEAST THE END OF SEPTEMBER 2020
Can I bring children?
We do welcome children however due to the delicate items in store please ensure that you bring an appropriate adult with you to supervise any young children.
How long before my wedding should I start trying on dresses?
As some of our dresses take up to 3 - 6 months to arrive in store upon ordering we usually suggest to visit us around 6- 18 months prior to your wedding date, however please contact us if your wedding is within the next 6 months and we will recommend the best designers to suit you.
Our off the peg dresses are available to take home.
What sample sizes do you stock?
Our sample sizes currently range from 8 - 24.
Do you have parking?
We have on street parking to the front and the side of our store, please come in and ask us if you are unsure on where to park.
How much do I have to pay upfront for my dress?
Our upfront payments typically start from £200 however this may change depending on the price of your dress and wedding date. Please note that 50% will need to be paid up front on order in dresses that are needed within 6 months of your appointment date.
What if I can't make my appointment or I'm running late?
If you can no longer make you appointment please send us a message and we can look at rearranging or cancelling this for you, if you are running late please let us know as soon as possible.